Shipping policy
Order Processing
- Orders are processed within 1 - 3 business days after payment is confirmed.
Shipping Times
- Standard international shipping: 7 - 20 business days.
- Delivery times may vary depending on the destination country, customs processing, weather, geopolitical tension, and other courier operations.
Shipping Costs
- Shipping charges are displayed during checkout before payment is completed.
Order Tracking
- Customers will receive a shipping confirmation email with tracking information once the order has been dispatched.
Customs and Import Duties
- International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the customer's responsibility.
Incorrect Address
- Customers are responsible for providing correct shipping address. We are not responsible for delays or losses caused by incorrect or incomplete addresses.
Delays
- While we work with trusted suppliers and shipping partners, unexpected delays beyond our control may occur. We appreciate your patience and will help track delayed shipments.
Questions
- If you have any questions about your order, please contact our customer support using contact information provided on our website.